What are the termination periods for Teleboy products?

1Minimum contract term: 12 months

From the activation date, a minimum term of 12 months applies. Cancellation is only possible at the end of this period.

2After expiry: 60 days' notice

After the minimum term, cancellation is possible with 60 days' notice to the end of the month. Example: contract started June 15 → earliest cancellation June 30 of the following year, then 60 days' notice.

1Notice period: 60 days to end of month

Only available in combination with a Teleboy Internet subscription. Automatically cancelled when the Internet subscription ends.

1No minimum term – notice period: 60 days

Cancellation must still be submitted early enough to take effect at the desired month end.

1TV monthly subscription

Term: 1 month from booking date. Cancellation possible at any time up to the last day of the term. Example: booked 14.03. → runs until 13.04.

2TV annual subscription

Term: 1 year from booking date. Cancel before the end of the 12 months, otherwise automatic renewal. Note: no longer available since 2022. Example: booked 01.07. → runs until 30.06. of the following year.

1Cancellation possible at any time

The TV subscription is part of the Internet package. When the Internet subscription is cancelled, the TV subscription ends automatically.

1Cancel in the customer area

You can cancel all Teleboy subscriptions directly in the customer area at my.teleboy.ch/en/service/. There you will find an overview of all current subscriptions and the option to cancel.