How can I cancel Teleboy Festnetz?

If you wish to cancel your Teleboy Festnetz subscription, here is all the important information about the minimum term and notice periods.

Cancellation periods & minimum term

1No minimum term for landline

Teleboy Festnetz has no minimum term and can be cancelled at any time. The notice period is 60 days to the end of the month.

2Cancelling the Internet subscription

If the Internet subscription is cancelled, the landline subscription ends automatically at the same time. For Internet, a minimum contract period of 12 months applies.

How to cancel

3Via your customer account

Go to my.teleboy.ch/en/service/fixnet, select your landline subscription and follow the cancellation steps.

4By email or contact form

Send your cancellation with your customer number to support@teleboy.ch or via our contact form.

After cancellation

5What happens next

Your landline remains active until the last day of the cancellation month. If you want to keep your number (porting), inform your new provider in advance. No further costs are incurred after cancellation.

✓ Done!
Your cancellation has been submitted. The landline remains active until the end of the notice period.

For questions, contact our support.