Problem solving
At the moment, our app is not available in the Amazon Store. Also, on the store of Android TV sticks (e.g., Google Chromecast without integrated Google TV, ...
Thu, 8 Dec, 2022 at 1:39 PM
Please check in the settings (cogwheel symbol) in the player whether the replay has been activated. If you no longer see an option for replay, it is act...
Tue, 23 Nov, 2021 at 11:35 AM
Your Internet connection may not be sufficient to watch the video stream, or your computer may have insufficient processing power. If necessary, you can...
Wed, 15 Sep, 2021 at 4:39 PM
If you suddenly hear two shows at the same time in the background on your Apple TV Box, close the app. Press the screen button on the Apple TV remote c...
Wed, 15 Sep, 2021 at 6:07 PM
Not all media players support the playback of the download file. We recommend playing the downloads with the VLC media player. Is a saved recording ...
Wed, 15 Sep, 2021 at 12:36 PM
Apparently your IP address is not registered in Switzerland. This can have several reasons: Mobile If you are using Onavo or any other app that red...
Wed, 15 Sep, 2021 at 4:47 PM
Clear your browser's history, cookies and cache, restart the browser and log in to Teleboy again. This should fix the problem. If not, try using a diff...
Wed, 15 Sep, 2021 at 12:51 PM
If the sound on the Apple TV Box 4K is not in sync, please check your Apple TV settings. Go to the Apple TV settings and to the tab "Video and Audi...
Wed, 15 Sep, 2021 at 6:20 PM
Teleboy, and thus also the recording function, is dependent on the broadcast times published by the TV stations. Unfortunately, it happens again and again t...
Wed, 15 Sep, 2021 at 12:25 PM
Probably these channels are not yet in your channel list. You can find them here. You can add your favorite channels to the channel list by setting a ch...
Wed, 15 Sep, 2021 at 4:33 PM