My new Teleboy Mobile SIM card does not connect to the mobile network

How to proceed

1Check the SIM card

Check whether you have inserted the SIM card correctly.

2Restart the smartphone

Turn your smartphone completely off and on again.

3Test the connection

Everything should now work properly.

ℹ Number porting
If you kept your number when switching to Teleboy Mobile, please check the date and time of activation of your SIM card. We informed you of both by e-mail. Your Teleboy SIM card will not work before this date.

✓ Done!
Your SIM card is connected and ready to use.

⚠ Still no network?
If it still does not work, please contact our support: www.teleboy.ch/en/contact