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SIM card

My new Teleboy Mobile SIM card does not connect to the mobile network
Check whether you have inserted the SIM card correctly.  Then turn your smartphone completely off and on again. Now everything should work properly. ...
Fri, 17 Sep, 2021 at 2:45 PM
What is an "eSIM"?
The abbreviation "eSIM" means "embedded SIM": Unlike the normal SIM card, it is permanently installed in the device as a small chip. ...
Mon, 23 Jan, 2023 at 4:58 PM
I have not received my SIM card yet
We will send you your SIM card in time before the activation of your Teleboy Mobile subscription. If the SIM card has not arrived 5 days before the star...
Fri, 17 Sep, 2021 at 2:39 PM
I have forgotten my PIN code. What can I do?
Your PIN code is located under the scratch field on the back of the SIM cardholder with which you received your Teleboy Mobile SIM card.  If you have ch...
Fri, 17 Sep, 2021 at 2:50 PM
Where can I find my PIN and PUK code?
You will find your PIN and PUK code under the scratch field on the back of the SIM card holder with which you received your Teleboy Mobile SIM card.
Fri, 17 Sep, 2021 at 2:48 PM
Where can I find the SIM number (ICCID number)?
The SIM card identification number is on the back of the SIM card and is made up of 20 digits. It is above the barcode and starts with 894102.  If the S...
Tue, 24 Jan, 2023 at 1:49 PM
Is eSIM already available?
eSIM is currently not yet available. We are working on being able to offer eSIM as soon as possible.
Fri, 17 Sep, 2021 at 2:59 PM
I already have a SIM card from Teleboy. How can I get a subscription for it?
If you already have a Teleboy SIM card but have not yet booked a subscription, go to https://teleboy.ch/mobile to take out a new mobile subscription. If...
Tue, 24 Jan, 2023 at 2:53 PM
I can neither send MMS nor use mobile data. What can I do?
Your cell phone is obviously not yet configured for Teleboy Mobile. Normally, this happens automatically when you insert the SIM card into the phone.  ...
Fri, 17 Sep, 2021 at 2:56 PM
How do I block my SIM card?
If you have lost your phone, you can block your SIM card.  Please contact our support for this. We will send you a new SIM card.  A new SIM card cos...
Fri, 17 Sep, 2021 at 2:55 PM