Call detail record – what is it and where can I find it?

What is the call detail record?

The call detail record provides a detailed overview of all calls made with your Teleboy landline subscription – including:

  • Date and time of the call
  • Destination number
  • Duration of the call
  • Cost per call

This is especially useful for checking where charges from premium-rate numbers or paid services come from.

Where can I find the call detail record?

1Log in to the customer center

my.teleboy.ch/service/fixnet

2Navigate to "My subscriptions" → "Landline"

Click on the "Call detail record" tab.

3Download the record

You will see the list of your calls. Click the download icon to save the record as a PDF.

ℹ Note

The call detail record is created monthly and remains available in the customer center. You can switch months to view older records.

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