Change of provider - What needs to be considered (Internet)

Switching to Teleboy Internet?

It is straightforward. Follow these steps to ensure a smooth transition.

1Cancel your old subscription early

We recommend cancelling your old provider as soon as possible, as in most cases there is a notice period of 60 days.

2Choose your cancellation method

Depending on your provider, you can cancel in writing, by phone or via an online assistant. A helpful guide is available here: https://www.teleboy.ch/en/info/change-of-provider

3Use the end date as your start date

Once your old provider confirms the cancellation with an end date, enter that date as the start date when placing your order with us.

i Note

The connection process typically takes 5 to 10 working days. Allow sufficient time between placing your order and your desired activation date.

Any questions?

Our support team is happy to help: www.teleboy.ch/en/contact