Change of provider - What needs to be considered (Mobile)
Switching providers to us for a mobile subscription is easier than you think.
You don't need to cancel your active subscription with your current provider - we'll do that for you.
The only thing that is important is that when you transfer your number, your contract under which the number is running has not yet been cancelled - otherwise you may incur penalties and additional costs.
The following data is important for your order with us:
-Old provider
-Number to be ported (if desired)
-Old holder
-New holder, if applicable
-If it is a postpaid or prepaid subscription
As soon as you place an order with number porting, we will order a cancellation to your old provider with number porting.
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