How can I cancel my Teleboy Mobile subscription?

Want to cancel your Teleboy Mobile subscription? Here's what you need to know – and when cancellation isn't even necessary.

Quick answer: Cancel your subscription directly in your customer account at my.teleboy.ch/service/mobile – the notice period is 60 days to the end of the month.

ℹ Keeping your number?

If you switch providers and want to keep your mobile number, you don't need to cancel. Cancellation happens automatically through number porting to the new provider.

How to proceed

1Open customer account

Log in to your customer account: my.teleboy.ch/service/mobile

2Select the 'Cancel' tab

Select your Mobile subscription and click on the 'Cancel' tab.

3Confirm the cancellation

Choose the cancellation date and confirm. The notice period is 60 days to the end of the month.

✓ Done!

Your cancellation has been received. You will get a confirmation by e-mail.

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