If the existing fixed network number is taken over, will the previous provider be automatically terminated?

Yes, when porting your number, the existing connection is automatically terminated.

1Automatic cancellation

As soon as your number is ported to Teleboy, the connection with your previous provider is automatically cancelled.

2Check bundle offer

Important: check whether only the phone line or your entire bundle (e.g. Internet + phone) was cancelled.

⚠ Important
If you had a bundle, make sure all included services are handled as desired – an incomplete cancellation may result in unexpected costs.

For questions, contact our support.